Privacy Policy

At Gardiner Point Care Home, we are committed to protecting the privacy and confidentiality of our residents, their families, and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and health information.

1. Compliance with Legislation

As a personal care home operating in Saskatchewan, we are a "trustee" under The Health Information Protection Act (HIPA). We strictly adhere to HIPA regulations regarding the collection, storage, and sharing of personal health information (PHI). For general website interactions and business operations, we also respect the principles outlined in the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect information only when it is reasonably necessary for our operations. This may include:

• Contact Information: Names, phone numbers, and email addresses provided when you book a visit or contact us via our website.
• Personal Health Information: Information necessary for the assessment, care, and treatment of our residents (collected separately during admission, not via public website forms).
• Website Usage Data: Technical data such as IP addresses and browsing behavior used to improve our website experience.

3. How We Use Your Information

The information we collect is used solely for the purposes identified at the time of collection, which include:

• Scheduling and managing visits or tours of our facility.
• Providing and personalizing care services for our residents.
• Communicating with residents and their designated family members or legal decision-makers.
• Improving our website and digital services.

We never sell your personal information to third parties.

4. Disclosure of Information

Personal and health information will only be disclosed:

• With your explicit consent (or the consent of your authorized representative).
• To other healthcare providers within the circle of care, as permitted by HIPA, to ensure continuous and safe care.
• When required or permitted by law (e.g., reporting requirements to the Ministry of Health or in emergency situations).

5. Security Safeguards

We employ robust administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or theft. Our staff undergo regular privacy training and are bound by strict confidentiality agreements. Digital information (such as booking requests) is transmitted securely and stored in compliant databases.

6. Access and Correction

Under HIPA, you have the right to request access to your personal health information held by us, and to request corrections if you believe the information is inaccurate. To make a request, please contact our administration office using the details below.

7. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at: